Software Maintenance & Support

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Software Maintenance & Support

Software maintenance is the process of changing, modifying, and updating software to keep up with customer needs. Software maintenance is done after the product has launched for several reasons including improving the software overall, correcting issues or bugs, to boost performance, and more.

Software maintenance is proactive and includes scheduled activities to address non-urgent issues or perform planned improvements. Software support is reactive and covers activities on handling urgent issues that can hamper software operation and cause downtimes. Most our clients opt for both types to ensure stability, scalability, high performance, and robust security of software in the long run.

At Quorium Solutions, we assist and support business with 24hrs software support and maintenance.

Service Features

  • Ongoing App Enhancement
  • App Maintenance / Support
  • Perfective Upgrades
  • Performance Monitoring
  • Technical Improvements
  • Security Review / Compliance
  • SLA driven Software Support
  • Backups and Recovery.

A Vital Tool In Business

Software maintenance is part of the software development life cycle. The purpose of the service is to modify and continuously update software applications to eliminate all possible errors, malfunctions, to improve work efficiency and better system performance.

This is a very broad activity that occurs soon after the development is completed. It optimizes system performance by reducing errors, eliminating unnecessary development and applying innovations.

Software maintenance categories:

  1. Adaptive. Some changes are made to the system to ensure its compatibility with changing environments.
  2. Perfective. Checks on the fine-tuning of all elements of the system, the functionality and capabilities to improve system performance.
  3. Corrective. Detection of errors and mistakes in the existing solution and their correction to ensure the effective operation of the system.
  4. Preventive. Helps prevent potential system vulnerabilities.